Jennings was dumbfounded. He immediately wrote back to eBay pointing out that the Web site being used was clearly fraudulent, but his e-mail went unanswered.
On Monday, an eBay spokeswoman confirmed that the e-mail message was indeed part of a fraud, but she could not explain why it had initially been identified as legitimate. "I don't know the answer to that," said spokeswoman Amanda Pires. "I'm assuming right now it was just an error."
From their initial response, it appeared that eBay's investigators did not take his concerns seriously, Jennings said. "They never actually used the word idiot, but I felt like they were calling me an idiot," he said. He believes that the e-mail message in question bore such a close resemblance to a legitimate eBay message that the company's investigators were simply tricked by the scam.